User support

You can contact us in any convenient way for you.

Transfer method Transfer currencies Processing time Commission
payment USD, EUR 2-7 дней Depending on the Bank tariff
payment USD, EUR, RUR Instant 4%(commission compensation)
payment USD, EUR, RUR Instant 4%(commission compensation)
payment USD, EUR Several hours 6%(commission compensation)
payment RUR Several hours 2,5%(commission compensation)
payment USD, EUR, RUR Several hours 0,8%(commission compensation)
payment BTC, USD After 3 confirmations 0%
payment ETH After 3 confirmations 0%
Transfer method Transfer currencies Processing time Commission
payment USD, EUR 3-7 business days SEPA 30EUR
SWIFT 40EUR
payment USD, EUR, RUR Up to 5 business days 2.8%
payment USD, EUR, RUR Up to 5 business days 2.8%
payment USD, EUR Up to 3 business days 3%
payment RUR Up to 3 business days 3%
payment USD, EUR, RUR Up to 3 business days 3.5%
payment BTC, USD Up to 3 business days 1%
payment ETH Up to 3 business days 1%
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